Shipping Information and Exclusions
OakTree Offers Free Standard Shipping Over $45
Free shipping over $45 applies to orders that can be shipped through standard, ground shipping methods only (UPS Ground, FedEx Home, FedEx Ground or USPS). Free shipping excludes freight - see exclusions below.
Free shipping is based on merchandise totals after transaction discounts and special promotions are applied. Taxes and shipping costs do not count toward the free shipping threshold. No promo code necessary. Contiguous U.S. only.
Exclusions: Items requiring the use of a freight service are excluded from free shipping. If your order needs to ship with a freight carrier, it will be noted on the product page above the "Add to Cart" button along with the additional freight fee. If your item requires a custom freight quote (typically industrial-grade machinery), it will be marked as such on the individual product pages. Items with shipping restrictions, such as hazardous materials or products above a certain weight or size, may also have an additional shipping charge noted on the product page above the "Add to Cart" button.
Please note: Items being shipped to extremely remote areas or areas with limited delivery access (such as islands only accessible by ferry) may incur additional shipping or freight fees. If your order requires any additional fees other than what is already noted on the product pages, you will be contacted before those fees are applied and before your item ships. This is rare and will not apply to most orders.
Freight Forwarders: OakTree Supply does not ship to freight forwarders.
High Value Order Processing Delay: For orders paid via credit card valued over $10,000 OakTree reserves the right to delay order processing and shipment for two or more days in order to fully vet the order and ensure funds have transferred. For faster order processing of orders over $10,000 OakTree encourages payment via ACH transfer. Contact an OakTree associate for ACH instructions.
OakTree Supply is only able to ship to the contiguous United States at this time.
*This policy is subject to change at any time without notice.
